At
our company, we are dedicated to delivering high-quality women’s
clothing and providing an exceptional shopping experience to our global
customers. Please review our shipping policy for detailed information.
Delivery Areas
We offer worldwide shipping, ensuring that you can enjoy our premium products no matter where you are located.
Delivery Times
Delivery times vary depending on your location and the selected shipping method. Below are our estimated delivery times:
· Standard Delivery: 10-15 business days
· Expedited Delivery: 7-10 business days
Please note that these times are estimates and do not include order processing time, which typically takes 1-2 business days.
Shipping Fees
Shipping
costs are determined by the destination and the chosen shipping method.
The exact shipping fee will be displayed at checkout once the delivery
method is selected.
Order Processing
· Orders are usually processed within 1-2 business days.
· During promotional periods or holidays, processing times may be extended.
· Once your order is shipped, you will receive a confirmation email with tracking information.
Order Tracking
· You can track your order status via our order tracking page or through the link provided in your confirmation email.
· If you do not receive your order within the expected timeframe, please contact our customer service team via email or phone.
Delivery Address
Please
ensure that the delivery address you provide is complete and accurate.
We are not responsible for delivery issues resulting from incorrect or
incomplete addresses. If you need to change your delivery address,
please contact our customer service team as soon as possible.
Failed Delivery
· If
you are not available at the provided address during delivery, the
carrier will typically leave a pickup notice or attempt redelivery.
· If
your order is returned to us after multiple failed delivery attempts,
we will reach out to you to arrange redelivery. Please note that
additional fees may apply for redelivery.
Lost or Damaged Packages
· If your package is lost or damaged during transit, please contact our customer service team immediately.
· We will work with the shipping carrier to investigate the issue and provide a resolution.
Special Circumstances
· In
certain situations, such as severe weather conditions, delivery times
may be extended. We will do our best to minimize delays caused by such
uncontrollable factors.
· Some regions may have delivery restrictions. If your address is in a restricted area, we will notify you promptly and cancel your order if necessary.